Why Is Spirit Airlines So Hated

`

Why is Spirit Airlines so hated? It’s a question that pops up frequently when budget travel is discussed. While Spirit promises incredibly low base fares, the reality for many passengers often involves a string of unexpected fees and perceived inconveniences, leading to widespread frustration and a less-than-stellar reputation. This article delves into the core reasons behind the animosity towards Spirit Airlines, examining the airline’s business model and the impact it has on the overall customer experience.

Unbundled Fares and the “Gotcha” Fees

The foundation of Spirit Airlines’ business model is the unbundled fare. This means the advertised ticket price only covers the bare minimum: a seat on the plane. Everything else, from carry-on bags to seat selection and even printing your boarding pass at the airport, comes with an extra charge. This unbundling is the primary driver of customer complaints and the feeling of being nickel-and-dimed. Many passengers, lured in by the initial low fare, find themselves paying significantly more than expected once all the necessary add-ons are factored in.

The sheer number of potential fees can be overwhelming and confusing. Consider this breakdown:

• Carry-on bag fee: Can easily exceed $50, depending on when you purchase it.
• Checked bag fee: Similar to carry-on, and increases closer to the departure date.
• Seat selection: Paying to choose your seat, otherwise you’re assigned one randomly.
• Boarding pass printing at the airport: Yes, they charge you to print your boarding pass!

Adding insult to injury, these fees are often perceived as excessive compared to those charged by other airlines. Customers frequently feel that Spirit is deliberately misleading them with the initial low fare, only to recoup the difference through a barrage of extra charges. It is important to carefully consider all of these fees before booking a flight with Spirit. Understanding the total cost, and not just the base fare, is crucial for making an informed decision.

Here is a short table explaining baggage pricing:

If you’re looking for even more detailed information on specific fee structures and policies, I encourage you to read the official Spirit Airlines fee guide. It contains comprehensive details about all associated charges.